Do you want to reduce support tickets immediately? How about you creating a resourceful knowledge base for your customers with AI-powered documentation and FAQs? 🤔

👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So an informative Documentation page can help to enhance your customer experience.

But how do you create a knowledge base easily on web site without any coding? Well, we’ve got you covered. 😎

📒 Create Effective Knowledge Base To Scale Customer Support

BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-service instead of avoiding lengthy conversations.

🔥 Power Up Knowledge Base To Reduce Support Tickets

Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload.

🌟 Top Features

• Ready-made template designs to create your Docs landing page, Single Doc page, & Archive page without any coding
• In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page
• Table of Contents or Sticky TOC to provide an absolute user experience
• An in-built advanced live search bar to help visitors get the exact docs solution
• Advanced List View & Drag & Drop Grid View feature
• Create & manage multiple knowledge bases for all products separately (PRO)
• Manage roles for your knowledgebase users & give access accordingly
• Integrated with Analytics to track and evaluate the performance
• 100% Compatibility with Elementor Page Builder
• WPML Certified Plugin
• Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box & BetterDocs Category Grid to easily create your Knowledgebase
• Create Advanced Search & showcase Popular Docs with ready layouts (PRO)
• FSE Compatible with 10+ Gutenberg Blocks & Patterns
• Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base
• Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT
• Generate Sample Data to make the knowledge base data creation process smooth
• Seamless migration of the knowledge base from any 3rd party solution like Help Scout
• Estimated Reading Time for Single Docs
• Add attachments to any single doc to provide additional content to help readers (PRO)
• Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)
• Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO)
• Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO)
• BetterDocs AI Chatbot Addon provides instant, intelligent support by enhancing documentation searchability and answering user questions seamlessly.(PRO)
• BetterDocs AI Doc Summarizer allows you to generate an AI-powered summary of your documentation to give readers a quick, accurate overview of the doc content.
• BetterDocs Code Snippet allows you to add and display formatted code blocks within your technical documentation, making it easier for readers to understand and replicate technical instructions in both Elementor and Gutenberg.

🙌 VERSATILE READY LAYOUTS FOR DOCS LANDING PAGE

Design your WordPress documentation site using multiple ready layouts, such as the Slate layout, Handbook layout, and Modern layout with customization flexibility.

🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML

Translate your knowledge base documentation for users around the world by using WPML.

💬 CREATE FAQ INSTANTLY

Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.

✅ FULL SITE EDITOR (FSE) COMPATIBILITY

Design your documentation, single docs, and archive pages effortlessly in the Block Editor using BetterDocs.

📋 INTERACTIVE TABLE OF CONTENTS (TOC)

Create a reader-friendly Table Of Contents(TOC) while you are writing your documentation. This TOC moves with your scroll, so your visitors can always go to other pages easily.

🔎 IN-BUILT ADVANCED SEARCH OPTION

Assist your visitors to get the exact docs and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top.

⚙️ ADVANCED CUSTOMIZATION OPTION

Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors.

💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]

Design amazing single docs and the docs archive page without any hassle with Elementor Page Builder using free Elementor widgets

🔥 SINGLE DOC & DOC ARCHIVE TEMPLATE WITH ELEMENTOR

Create an amazing single doc & archieve template with advanced elements, and ready layouts with Elementor Theme Builder

🤖 WRITE DOCUMENTATION & FAQ WITH AI AUTO WRITER

Use the powerful ‘’Write With AI’’ – auto writer feature that integrates ChatGPT to quickly generate detailed documentation & FAQs in a few clicks.

🔄 IMPORT AND EXPORT OPTION

Migrate your valuable content and back up your knowledge base with just a few clicks with an easy import and export feature that seamlessly supports CSV and XML formats.

↪️ 3RD PARTY MIGRATION SUCH AS HELP SCOUT

Seamless migration of the knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities.

🤖 INSTANT ANSWER TO REDUCE SUPPORT TICKETS (PRO)

Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.

📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)

Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base.

🆕 CREATE MULTIPLE KNOWLEDGE BASES (PRO)

Create multiple knowledge bases for different products and provide instant support to your customers from one place

🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)

Restrict your knowledge base based on certain user roles and manage the Internal Knowledge Base to make your documentation private

🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)

Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.

📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION

Incorporate relevant documentation into each document to promote supporting content and additional information.

📙 GLOSSARY (PRO)

Create glossaries for frequently used terms or technical jargon and showcase them as tooltips so readers can easily understand them.

📖 ENCYCLOPEDIA (PRO)

Build an Encyclopedia page to display your glossary or documentation in alphabetical order and help readers easily find what they are looking for.

🤖 AI CHATBOT ADDON (PRO)

BetterDocs AI Chatbot Addon allows instant, AI-powered support for your documentation, helping users quickly find answers and improve customer service more efficiently. It integrates seamlessly and enhances user satisfaction.

You don’t have to just take our word for it. See what one of the WordPress experts are saying:

• Sweet solution for adding a knowledge base to your website.
• Visit /docs to view the built-in page (URL is changeable in settings)
• Easy to create and manage with beautiful layouts and powerful search.

-Nathan, iThemes

🙌 After reading this feature list, you can probably imagine BetterDocs is a great solution for creating knowledge bases for your website. Give BetterDocs a try.

Want to unlock the advanced features? Upgrade to our Pro version

🚀 Backed By A Trusted Team

This Documentation plugin is brought to you by the team behind WPDeveloper, a renowned name in the WordPress industry, trusted by 6 Million+ happy users.

👨‍💻 DOCUMENTATION AND SUPPORT

• For documentation and tutorials go to our Documentation
• For video tutorials go to our YouTube Playlist
• If you have any more questions, visit our support on the Plugin’s Forum
• For more information about features, FAQs and documentation, check out our website at BetterDocs

Create better Docs, Knowledge Base and wiki with BetterDocs

💙 Loved BetterDocs?

• Join our Facebook Group
• Learn from our tutorials on YouTube Channel
• Or rate BetterDocs on WordPress

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Visit WPDeveloper to learn more about how to do better in WordPress with Help Tutorial, Tips & Tricks!